How Will Robotic Process Automation Change Outsourcing Forever?

There is no doubt that in recent years technology advancement in industry has increased exponentially, but so has customer expectations. These days customers expect to have their questions answered and needs met nearly instantaneously, putting an added burden on companies to keep up with consumer demand while somehow maintaining cost of doing business at a… Continue reading How Will Robotic Process Automation Change Outsourcing Forever?

Speech Analytics: Unravel the Unknown for Enhanced Customer Service

In today’s digitally-driven world, organizations are putting their best foot forward to better comprehend, tote up, and respond to their customer-base with a clear intent to proliferate their brand presence and augment their sales stream. For this, they have started using the science of speech analytics to gain quick insight into customer interactions, technical glitches,… Continue reading Speech Analytics: Unravel the Unknown for Enhanced Customer Service

The TV Show Pure Genius Is Pure Science Fiction: Not Coming to an EHR Near You Anytime Soon

The new TV show coming out this fall called “Pure Genius” is about a wealthy Silicon Valley tech genius who starts a cutting edge (bleeding edge) hospital. Of course he isn’t just wealthy; he’s a billionaire. It doesn’t just have the latest technology; it has the not-yet-invented technology, or as one review called it, “improbably… Continue reading The TV Show Pure Genius Is Pure Science Fiction: Not Coming to an EHR Near You Anytime Soon

Is Three Dimensional [3-D] Printed Furniture Really a Game Changer?

The technology is a tool that can turn the tide. It can change notions and raise the benchmarks. The industrial revolution in the early 18th century triggered many revolutions which resulted in numerous inventions. The last two decades of the 20th century witnessed many technological shifts and innovations. The computer is one such invention that… Continue reading Is Three Dimensional [3-D] Printed Furniture Really a Game Changer?

5 Ways to Get a Creative Idea

Are you stuck in a creative rut? Do you need an idea – now – but nothing’s coming? Don’t worry, your creativity is still there. Your brain is just taking a little “creativity catnap.” Here are a few ways to wake it up again and get those creative juices flowing. 1. Read an article. [You:… Continue reading 5 Ways to Get a Creative Idea